Requesting product information 產品資訊之提供
5.4 Requesting product information
The Center for Measurements Standards, a subsidiary of the Industrial
Technology Research Institute, Hsinchu, Taiwan, is currently developing
a flow measurement test rig. Our design consultant suggests the use
of ABC valve products on some of our mechanical components. The following
is a list of items we are interested in purchasing from your company:
1. Item and spec.: "2" N.B. Series 44 ball valve, complete with weld
neck to BS 1560 class 600 LB flange & actuator with series 40, size
20 RKA 40. The flanges should have a 165mm O.D. with holes drilled
through equally spaced holes with a diameter of 19mm.
2. Item and spec.: Series 44 ball valve 1/4" BSPP, complete with actuator
series 40 size 05 RDA
Accompanying this letter are two figures of the aforementioned valves.We
would appreciate it if you could provide a catalogue and price list,
at your earliest convenience. If you have a sales agent in Taiwan
or elsewhere in the Far East Region, please inform him or her of our
intentions. We look forward to doing business with you.
Requesting product information. Using
5.4 on the accompanying software as a model, write a letter requesting
product information. Be sure to adhere to the following guidelines:
Describe one of your organization's current projects and explain
the need for certain products. List the products needed. Provide
as much detail as possible. Request pertinent information, e.g.
catalogues, price lists, and sales agent information.
5.5 Requesting product information (short version)
Dear Mr. Smith,
We are interested in your pressure reactors, especially the ABC reactor
or any others that are suitable for polymerization reactions. Would
you please send your catalog either by fax or by mail to the address
listed in the above letterhead? By the way, do you have a representative
in Taiwan who could contact us directly? I would really appreciate
a quick response.
5.6 Requesting product information for administrative purposes
Dear Mr. Thompson,
I talked to Mr. Jones over the phone regarding product information
of scopolamine free base. He suggested that I contact you. In October
1992, we ordered one kilogram of scopolamine from your company (Batch
No. 12345). The drug has been used for the transdermal delivery system
development project currently underway at our laboratory. We plan
to file an IND with the Bureau of Drugs (Taiwan's counterpart of the
FDA) for scopolamine T.D.D.S. Please provide us with the following
documents and samples required by the Bureau:
1. a certificate of Analysis of Scopolamine Free Base, especially
for this batch
2. 10 grams of reference standard
3. analytical profiles and test protocols of Scopolamine (for QA purposes)
4. a Material Safety Data Sheet (M.S.D.S.)
5. any other pertinent information your company can release regarding
Thanks in advance for your kind assistance.
5.8 Requesting product information for machine installation
Dear Mr. Smith,
We have some questions regarding the installation and commission of
your weighing systems: I refer specifically to the A1B2C3, (purchasing
order No. D4E5F6G7, dated February 19 1992) for our liquid flow laboratory.
Please respond to the following items:
1. The installation procedure should begin around November. Please
fax us the resumes of those engineers who will come to Taiwan.
l2. Please list the equipment and tools necessary
for your engineers to complete the installation procedure.
If you have any advice or comments, please do not hesitate to let
us know. We hope to receive your response soon.
5.9 Requesting product information
Dear Mr. Brown,
We are finally in the position to undertake this immuno diagnostic
The literature you sent me on April 9, 1990, concerning your liquid
dispensing systems, is highly informative. Not only are we interested
in coating the 96 well microtiter plates with antigens or antibodies,
we are also interested in coating the membrane for the same immunoassay
purpose. Which of your product lines fits both of these applications?
What we have in mind is to coat (or mark) with"+" or/& "-" or/& "o"
or/& "x" or/&. I was therefore wondering if it would be possible to
attach a specifically designed nozzle to the end of the tubing so
as to allow delivery of the proteinous solution in small quantities?
Accompanying this letter is the APPLICATION INQUIRY. If you need more
information regarding our specific situation, please do not hesitate
to let me know.
product information 產品資訊之提供 belongs
to requests for information.
Requests for information often include the following:
Mention of your organization's interest in the requested information
Requests for information should not be viewed as merely a means
to obtain information. Instead, information requests should be considered
as the first step in the identification of the mutual interests
of both organizations. For instance, how will the other organization
benefit from supplying you with information?
"We intend to explore other possible applications of these films,
particularly in the IC, electronics and packaging industries here
"We plan to file an IND for scopolamine T.D.D.S. with the Bureau
of Drugs (Taiwan's counterpart of the FDA). Please provide us with
the following documents and samples required by the Bureau."
"Our laboratory is currently developing a flow measurement test
rig. Our design consultant suggests the use of ABC valve products
on some of the mechanical components. The following is a list of
items we are interested in purchasing from your company."
By clarifying your organization's interests, you allow the reader
to make a correlation between the interests and goals of both organizations.
"Please send me introductory information as well as other relevant
publications that provide information on your strategies, methodologies,
achievements, and future objectives?"
"Since our goal closely resembles that of your organization, we
would like to develop a partner relationship with your Industrial
Material Exchange Service and in this way facilitate information
exchange and other possible collaborations."
Additional instruction can be found in the accompanying Power Point presentation.
Further practice can be found in A Correspondence Manual for Chinese Technical Writers by Ted Knoy.